Blue Moon Glassworks Policies

Last updated: 09/10/2025

Class Registration & Cancellation Policies

By registering for a class at Blue Moon Glassworks, you acknowledge that you have read and AGREE to these terms:

  • The full class tuition is required at the time of sign-up.
  • We do not give refunds, reschedules or credit for classes unless we cancel it. Once you've paid for and secured a seat, it becomes unavailable and unrecoverable. Our class costs are based on instructor fees and prepared material fees. Please check your calendar carefully before registering for a class!
    • While many situations are unique, we are not in a position to deem one individual’s circumstances more important or less valid than another. In effort to be fair to ALL of our customers, we have to maintain a consistent policy and cannot make special exceptions for some, but not others.
  • If you miss a “critical skills” class during a multi-week session, you can schedule a make-up session for private instruction to stay caught up. The private make-up class will be $45 per class session missed, and scheduling is subject to instructor and workbench availability.
  • Class participants must be at least 13 years of age unless specified otherwise in the class description. Anyone under 18 must be accompanied by a participating (registered and paid) guardian.
  • Closed-toed shoes are required in all areas of the workshop. Blue Moon reserves the right to refuse entrance to the workshop if a participant is wearing unsafe attire. 
  • Typically a class reminder is sent as a courtesy, but it is your responsibility to remember your class date and time and to arrive prepared.
  • Participants give permission for Blue Moon Glassworks to take and use photographs which may include their image or artwork.
  • Class projects not picked up after three months will be considered abandoned and will not be retained.
  • It is very important that you provide as many contact methods as possible at the time of registration so we can call, text, and/or email class information. We will never share your information with 3rd parties, the information is solely for class-related correspondence.

If an instructor is unable to teach the class, the class may be canceled, even at the last minute.  In all situations, we will make every effort to ensure that the scheduled class is taught. If we have to cancel a class, we will inform you as soon as possible, and in the event of a class cancellation by Blue Moon, you will receive a full refund.  Blue Moon will not be held liable for any cost incurred by you, other than the amount paid towards the class tuition charged by Blue Moon.  This includes, but is not limited to: airline tickets, hotel accommodations and lost work.

Product Return Policies

  • We do not accept returns on glass, metals, chemicals, or consignment items.
  • Tools may be exchanged for store credit within 14 days of purchase if returned in the original packaging, in unused condition.